What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
- GDPR Compliance policies.
DielleCiesco.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2, 2018.
What we collect
You are free to use the contact page to contact us. By using our contact form, provided by Simple Basic Contact Form plugin, you are consenting to have the information you relay transmitted, processed, and stored on our servers and/or in our email client(s). We collect only your name and email for this purpose.
Incoming email is processed through our domain server which is purged on a regular basis. Replies and ongoing communication is processed via ProtonMail which is an encrypted email service.
Likewise, subscription to our mailing list(s) is completely voluntary and managed through our partner, MailerLite. We do not store the information collected by MailerLite on our website or locally, and you should refer to MailerLite’s policies regarding your data. We can confirm that MailerLite is GDPR compliant.
When you book a class or session with our automated booking system, Webba Booking plugin, your name and contact information is stored by DielleCiesco.com. This information includes your name, phone number, and email, and in some cases, Skype contact. It is automatically deleted once the class or session has taken place, but may be stored locally in our office. Any emails you receive as a result of automated booking are sent via Post SMPT plugin which logs and records only the last 20 emails in our database.
Client intake forms are not stored online. They are maintained locally in our office.
Finally, any payments made via the website are managed by Paypal. We do not store the information collected by Paypal on our website or locally. You should refer to Paypal’s policies regarding your data. Paypal is also GDPR compliant.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may need to contact you by email, phone, fax or mail (for example, to resolve technical issues, to provide customer service, or to notify you of any data breaches in compliance with GDPR).
- We may provide your information to our third party partners for marketing or promotional purposes. This includes but is not limited to WordPress, our hosting service, Google Analytics, Paypal, and MailerLite.
Information Collection, Use, and Sharing
The protection of your personal data is our utmost concern, due to which we only collect, store and use personal data that is necessary for business operations and communications. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone!!!
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or our obligations.
Your Access to and Control Over Information
You have a right to inquire about your personal data that may be stored with DielleCiesco.com, if any. You also have a right to request that information be updated and/or deleted. You may also opt out of any future contacts from us at any time. You can exercise those right by contacting us via email or by phone at 1-571-494-1967.
We take precautions to protect stored information with recommended wordpress security measures. We also protect your information offline; only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. For additional information, please see “Sharing” below.
In compliance with GDPR, you will be notified within 72 hours in the event of a data breach of our website and/or storage systems including our email clients which may result in the vulnerability of your data. Obviously, this only applies to those who have shared personal data that would be still be stored in our database at the time of breach.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
As previously mentioned, we use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements (such interesting reading and the obvious “go to first” page of any website!) of any other site that collects personally identifiable information.
Comments, Forums, Groups & Pages
Please remember that comments you may post to blogs, on forums, on groups or pages that are hosted by DielleCiesco.com will be visible to others. Some such platforms may be public and viewable by anyone, such as posts to blogs and on Facebook pages. Others will be only be viewable by other members of our closed Facebook groups. DielleCiesco.com cannot control who does or doesn’t see information (such as your identity) that you may share under these circumstances.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting as part of our service to provide you with helpful resources.